Activate New Debit Card
- To activate a new debit card, please call 1-800-992-3808.
Report Lost or Stolen Debit Card
- To report a lost or stolen ATM or debit card, please call 1-800-472-3272.
- During regular Banking Hours, please call 217-563-8311 or 1-800-355-8311.
- Cards can be disabled in the bank’s mobile banking app using "Manage My Cards" Quick Link.
Debit Card PIN Number
Forgot your PIN Number to your Debit Card?
Want to pick your own PIN Number?
- Call 1-800-992-3808.
- Debit Card PIN Number can be reset in Branches or at the ATM.
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